Do you have a question? You might find your answer in our FAQs, or reach out to us the way you prefer call, message or Whatsapp (icon bottom right for quick access)
orkalijoaillerie@gmail.com
+971 5 69 705 590
We’re committed to making your entire experience a pleasant one, from shopping to shipping.
Free Shipping
We offer free shipping on every order in the UAE.
We accept a range of payment methods, including:
Choose the payment method that suits you best and enjoy a seamless checkout process.
For items in stock, we ensure swift delivery within 3 business days in the UAE. In case the item is not in stock, the production time varies between 1 to 4 weeks, depending on the item.
Our Online Shop prioritizes the security of your data. We have implemented industry-standard measures, including encryption technology and trusted payment gateways, to protect your personal information. Rest assured that we take your privacy seriously and have strict policies in place to safeguard your data. Shop with confidence knowing that your information is in safe hands.
After placing your order in our Online Shop, we’ll process it and provide you with a confirmation email. Once your order is ready to be shipped, we’ll send you another email. Your package will then be delivered to the provided shipping address. Our customer support team is available to assist you throughout the process.
Absolutely! We provide invoices for all orders placed in our Online Shop. Once your purchase is complete, you will receive a detailed invoice via email. This invoice will include important information such as the items you’ve ordered, the total cost, and any applicable taxes or fees. If you need a copy of your invoice at any time, you can reach out to our customer support team for assistance. We aim to make your shopping experience seamless and transparent, and providing you with an invoice is part of that commitment.
